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Retrieving relevant reports from a customer engagement repository

Dharmesh Thakkar, Zhen Ming Jiang, Ahmed E. Hassan, Gilbert Hamann, Parminder Flora. Retrieving relevant reports from a customer engagement repository. In 24th IEEE International Conference on Software Maintenance (ICSM 2008), September 28 - October 4, 2008, Beijing, China. pages 117-126, IEEE, 2008. [doi]

Authors

Dharmesh Thakkar

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Zhen Ming Jiang

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Ahmed E. Hassan

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Gilbert Hamann

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Parminder Flora

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