Meinald T. Thielsch, Ronja Engel, Gerrit Hirschfeld. Expected usability is not a valid indicator of experienced usability. PeerJ Computer Science, 1, 2015. [doi]
@article{ThielschEH15,
title = {Expected usability is not a valid indicator of experienced usability},
author = {Meinald T. Thielsch and Ronja Engel and Gerrit Hirschfeld},
year = {2015},
doi = {10.7717/peerj-cs.19},
url = {http://dx.doi.org/10.7717/peerj-cs.19},
researchr = {https://researchr.org/publication/ThielschEH15},
cites = {0},
citedby = {0},
journal = {PeerJ Computer Science},
volume = {1},
}