Harold W. Thimbleby, Paul A. Cairns, Matt Jones. Usability analysis with Markov models. ACM Transactions on Computer-Human Interaction, 8(2):99-132, 2001. [doi]
@article{ThimblebyCJ01, title = {Usability analysis with Markov models}, author = {Harold W. Thimbleby and Paul A. Cairns and Matt Jones}, year = {2001}, doi = {10.1145/376929.376941}, url = {http://doi.acm.org/10.1145/376929.376941}, tags = {meta-model, analysis, Markov, Meta-Environment}, researchr = {https://researchr.org/publication/ThimblebyCJ01}, cites = {0}, citedby = {0}, journal = {ACM Transactions on Computer-Human Interaction}, volume = {8}, number = {2}, pages = {99-132}, }