Michael Thompson. Extending support services to anticipate growing user needs. In Proceedings of the 22nd Annual ACM SIGUCCS Conference on User Services, October 15-18, 1994, Ypsilanti, Michigan, USA. pages 63-65, ACM, 1994. [doi]
@inproceedings{Thompson94:0,
title = {Extending support services to anticipate growing user needs},
author = {Michael Thompson},
year = {1994},
doi = {10.1145/196355.196408},
url = {http://doi.acm.org/10.1145/196355.196408},
researchr = {https://researchr.org/publication/Thompson94%3A0},
cites = {0},
citedby = {0},
pages = {63-65},
booktitle = {Proceedings of the 22nd Annual ACM SIGUCCS Conference on User Services, October 15-18, 1994, Ypsilanti, Michigan, USA},
publisher = {ACM},
isbn = {0-89791-656-5},
}