James Y. L. Thong, Chee-Sing Yap. Information Systems Effectiveness: A User Satisfaction Approach. Inf. Process. Manage., 32(5):601-610, 1996.
@article{ThongC96,
title = {Information Systems Effectiveness: A User Satisfaction Approach},
author = {James Y. L. Thong and Chee-Sing Yap},
year = {1996},
tags = {systematic-approach},
researchr = {https://researchr.org/publication/ThongC96},
cites = {0},
citedby = {0},
journal = {Inf. Process. Manage.},
volume = {32},
number = {5},
pages = {601-610},
}