James Y. L. Thong, Chee-Sing Yap, Kin-Lee Seah. Business Process Reengineering in the Public Sector: The Case of the Housing Development Board in Singapore. J. of Management Information Systems, 17(1):245-270, 2000. [doi]
@article{ThongYS00,
title = {Business Process Reengineering in the Public Sector: The Case of the Housing Development Board in Singapore},
author = {James Y. L. Thong and Chee-Sing Yap and Kin-Lee Seah},
year = {2000},
url = {http://www.jmis-web.org/articles/v17_n1_p245/index.html},
researchr = {https://researchr.org/publication/ThongYS00},
cites = {0},
citedby = {0},
journal = {J. of Management Information Systems},
volume = {17},
number = {1},
pages = {245-270},
}