Finding Unexpected Navigation Behaviour in Clickstream Data for Website Design Improvement

I-Hsien Ting, Chris Kimble, Daniel Kudenko. Finding Unexpected Navigation Behaviour in Clickstream Data for Website Design Improvement. J. Web Eng., 8(1):71-92, 2009. [doi]

@article{TingKK09,
  title = {Finding Unexpected Navigation Behaviour in Clickstream Data for Website Design Improvement},
  author = {I-Hsien Ting and Chris Kimble and Daniel Kudenko},
  year = {2009},
  url = {http://www.rintonpress.com/journals/jwe/abstractsJWE8-1.html},
  tags = {design},
  researchr = {https://researchr.org/publication/TingKK09},
  cites = {0},
  citedby = {0},
  journal = {J. Web Eng.},
  volume = {8},
  number = {1},
  pages = {71-92},
}