Alberto Felice De Toni, Giovanni De Zan, Cinzia Battistella. Organisational capabilities for internal complexity: an exploration in the Coop stores. Business Proc. Manag. Journal, 22(1):196-230, 2016. [doi]
@article{ToniZB16,
title = {Organisational capabilities for internal complexity: an exploration in the Coop stores},
author = {Alberto Felice De Toni and Giovanni De Zan and Cinzia Battistella},
year = {2016},
doi = {10.1108/BPMJ-06-2015-0089},
url = {http://dx.doi.org/10.1108/BPMJ-06-2015-0089},
researchr = {https://researchr.org/publication/ToniZB16},
cites = {0},
citedby = {0},
journal = {Business Proc. Manag. Journal},
volume = {22},
number = {1},
pages = {196-230},
}