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Business-Oriented customer experience management

Nabil Torjemen, Nabil Tabbane, Ghayet El Mouna Zhioua. Business-Oriented customer experience management. In 5th International Conference on Multimedia Computing and Systems, ICMCS 2016, Marrakech, Morocco, September 29 - October 1, 2016. pages 714-719, IEEE, 2016. [doi]

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