Adapting BPMN to Public Administration

Victoria Torres, Pau Giner, BegoƱa Bonet, Vicente Pelechano. Adapting BPMN to Public Administration. In Jan Mendling, Matthias Weidlich, Mathias Weske, editors, Business Process Modeling Notation - Second International Workshop, BPMN 2010, Potsdam, Germany, October 13-14, 2010. Proceedings. Volume 67 of Lecture Notes in Business Information Processing, pages 114-120, Springer, 2010. [doi]