Will Tracz. Glitch: the hidden impact of faulty software by Jeff Papows. ACM SIGSOFT Software Engineering Notes, 36(2):41, 2011. [doi]
@article{Tracz11,
title = {Glitch: the hidden impact of faulty software by Jeff Papows},
author = {Will Tracz},
year = {2011},
doi = {10.1145/1943371.1943380},
url = {http://doi.acm.org/10.1145/1943371.1943380},
researchr = {https://researchr.org/publication/Tracz11},
cites = {0},
citedby = {0},
journal = {ACM SIGSOFT Software Engineering Notes},
volume = {36},
number = {2},
pages = {41},
}