Eileen M. Trauth, Elliot Cole. The Organizational Interface: A Method for Supporting End Users of Packaged Software. MIS Quarterly, 16(1):35-53, 1992. [doi]
@article{TrauthC92,
title = {The Organizational Interface: A Method for Supporting End Users of Packaged Software},
author = {Eileen M. Trauth and Elliot Cole},
year = {1992},
url = {http://misq.org/the-organizational-interface-a-method-for-supporting-end-users-of-packaged-software.html},
researchr = {https://researchr.org/publication/TrauthC92},
cites = {0},
citedby = {0},
journal = {MIS Quarterly},
volume = {16},
number = {1},
pages = {35-53},
}