Jos J. M. Trienekens, Rob J. Kusters, Michiel van Genuchten, Hans Aerts. Targets, drivers and metrics in software process improvement: Results of a survey in a multinational organization. Software Quality Journal, 15(2):135-153, 2007. [doi]
@article{TrienekensKGA07,
title = {Targets, drivers and metrics in software process improvement: Results of a survey in a multinational organization},
author = {Jos J. M. Trienekens and Rob J. Kusters and Michiel van Genuchten and Hans Aerts},
year = {2007},
doi = {10.1007/s11219-006-9007-y},
url = {http://dx.doi.org/10.1007/s11219-006-9007-y},
tags = {survey},
researchr = {https://researchr.org/publication/TrienekensKGA07},
cites = {0},
citedby = {0},
journal = {Software Quality Journal},
volume = {15},
number = {2},
pages = {135-153},
}