Bianca Trinkenreich, Gleison Santos, Monalessa Perini Barcellos. SINIS: A GQM+Strategies-based approach for identifying goals, strategies and indicators for IT services. Information \& Software Technology, 100:147-164, 2018. [doi]
@article{TrinkenreichSB18,
title = {SINIS: A GQM+Strategies-based approach for identifying goals, strategies and indicators for IT services},
author = {Bianca Trinkenreich and Gleison Santos and Monalessa Perini Barcellos},
year = {2018},
doi = {10.1016/j.infsof.2018.04.006},
url = {https://doi.org/10.1016/j.infsof.2018.04.006},
researchr = {https://researchr.org/publication/TrinkenreichSB18},
cites = {0},
citedby = {0},
journal = {Information \& Software Technology},
volume = {100},
pages = {147-164},
}