Wen-Hsien Tsai, Hsiao-Chiao Kuo. A hybrid approach for multi-criteria evaluation of airport service quality. IJSS, 7(1):78-94, 2011. [doi]
@article{TsaiK11-0,
title = {A hybrid approach for multi-criteria evaluation of airport service quality},
author = {Wen-Hsien Tsai and Hsiao-Chiao Kuo},
year = {2011},
doi = {10.1504/IJSS.2011.040643},
url = {http://dx.doi.org/10.1504/IJSS.2011.040643},
tags = {systematic-approach},
researchr = {https://researchr.org/publication/TsaiK11-0},
cites = {0},
citedby = {0},
journal = {IJSS},
volume = {7},
number = {1},
pages = {78-94},
}