Impact of Authenticity Perception on Experiential Value and Customer Satisfaction under Contactless Services

Chia-Ching Tsai, Chun-Ling Lin, Yu-Huan Chen. Impact of Authenticity Perception on Experiential Value and Customer Satisfaction under Contactless Services. Systems, 12(1):19, 2024. [doi]

@article{TsaiLC24,
  title = {Impact of Authenticity Perception on Experiential Value and Customer Satisfaction under Contactless Services},
  author = {Chia-Ching Tsai and Chun-Ling Lin and Yu-Huan Chen},
  year = {2024},
  doi = {10.3390/systems12010019},
  url = {https://doi.org/10.3390/systems12010019},
  researchr = {https://researchr.org/publication/TsaiLC24},
  cites = {0},
  citedby = {0},
  journal = {Systems},
  volume = {12},
  number = {1},
  pages = {19},
}