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Eleni Tsalapati, Tom Jackson, William Johnson, Lisa M. Jackson, Andrey Vasilyev, Andrew West, Lei Mao, Ben Davies. The Role of Semantic Technologies in Diagnostic and Decision Support for Service Systems. In 51st Hawaii International Conference on System Sciences, HICSS 2018, Hilton Waikoloa Village, Hawaii, USA, January 3-6, 2018. pages 1-10, AIS Electronic Library (AISeL), 2018. [doi]

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