Hsiang-Lin Tseng, Chiu Chen. The application of fuzzy set concept to assess service quality in tourist hotel settings. IJSHC, 4(1):53-69, 2021. [doi]
@article{TsengC21,
title = {The application of fuzzy set concept to assess service quality in tourist hotel settings},
author = {Hsiang-Lin Tseng and Chiu Chen},
year = {2021},
doi = {10.1504/IJSHC.2021.116908},
url = {https://doi.org/10.1504/IJSHC.2021.116908},
researchr = {https://researchr.org/publication/TsengC21},
cites = {0},
citedby = {0},
journal = {IJSHC},
volume = {4},
number = {1},
pages = {53-69},
}