Masateru Tsunoda, Akito Monden, Kenichi Matsumoto, Sawako Ohiwa, Tomoki Oshino. Benchmarking IT operations cost based on working time and unit cost. Science of Computer Programming, 135:75-87, 2017. [doi]
@article{TsunodaMMOO17,
title = {Benchmarking IT operations cost based on working time and unit cost},
author = {Masateru Tsunoda and Akito Monden and Kenichi Matsumoto and Sawako Ohiwa and Tomoki Oshino},
year = {2017},
doi = {10.1016/j.scico.2016.10.006},
url = {http://dx.doi.org/10.1016/j.scico.2016.10.006},
researchr = {https://researchr.org/publication/TsunodaMMOO17},
cites = {0},
citedby = {0},
journal = {Science of Computer Programming},
volume = {135},
pages = {75-87},
}