Óscar Dieste Tubío, Natalia Juristo Juzgado, Forrest Shull. Understanding the Customer: What Do We Know about Requirements Elicitation?. IEEE Software, 25(2):11-13, 2008. [doi]
@article{TubioJS08,
title = {Understanding the Customer: What Do We Know about Requirements Elicitation?},
author = {Óscar Dieste Tubío and Natalia Juristo Juzgado and Forrest Shull},
year = {2008},
doi = {10.1109/MS.2008.53},
url = {http://dx.doi.org/10.1109/MS.2008.53},
researchr = {https://researchr.org/publication/TubioJS08},
cites = {0},
citedby = {0},
journal = {IEEE Software},
volume = {25},
number = {2},
pages = {11-13},
}