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Gabriela Unger Unruh, Ana Maria Kaiser Cardoso, Kássia Renata da Silva Zanão, Thiago Augusto Aniceski Cezar, Roberta Ferrari de Sá, Osíris Canciglieri Junior. Human Aspects in Product and Service Development. In Tareq Z. Ahram, Waldemar Karwowski, Stefan Pickl, Redha Taïar, editors, Proceedings of the 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019, Munich, Germany, September 16-18, 2019. Volume 1026 of Advances in Intelligent Systems and Computing, pages 72-78, Springer, 2019. [doi]

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