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How to Steer the IT Outsourcing Provider - Development and Validation of a Reference Framework of IT Outsourcing Steering Processes

Nils Urbach, Tobias Würz. How to Steer the IT Outsourcing Provider - Development and Validation of a Reference Framework of IT Outsourcing Steering Processes. Business & Information Systems Engineering, 4(5):247-259, 2012. [doi]

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