Joseph S. Valacich, D. Veena Parboteeah, John D. Wells. The online consumer s hierarchy of needs. Communications of the ACM, 50(9):84-90, 2007. [doi]
@article{ValacichPW07,
title = {The online consumer s hierarchy of needs},
author = {Joseph S. Valacich and D. Veena Parboteeah and John D. Wells},
year = {2007},
doi = {10.1145/1284621.1284624},
url = {http://doi.acm.org/10.1145/1284621.1284624},
researchr = {https://researchr.org/publication/ValacichPW07},
cites = {0},
citedby = {0},
journal = {Communications of the ACM},
volume = {50},
number = {9},
pages = {84-90},
}