Francisco Valera, Jorge E. López de Vergara, José I. Moreno, Víctor A. Villagrá, Julio Berrocal. Communication management experiences in e-commerce. Communications of the ACM, 44(4):63-69, 2001. [doi]
@article{ValeraVMVB01,
title = {Communication management experiences in e-commerce},
author = {Francisco Valera and Jorge E. López de Vergara and José I. Moreno and Víctor A. Villagrá and Julio Berrocal},
year = {2001},
doi = {10.1145/367211.367261},
url = {http://doi.acm.org/10.1145/367211.367261},
tags = {e-science},
researchr = {https://researchr.org/publication/ValeraVMVB01},
cites = {0},
citedby = {0},
journal = {Communications of the ACM},
volume = {44},
number = {4},
pages = {63-69},
}