Senthil Veeraraghavan, Laurens G. Debo. Joining Longer Queues: Information Externalities in Queue Choice. Manufacturing & Service Operations Management, 11(4):543-562, 2009. [doi]
@article{VeeraraghavanD09,
title = {Joining Longer Queues: Information Externalities in Queue Choice},
author = {Senthil Veeraraghavan and Laurens G. Debo},
year = {2009},
doi = {10.1287/msom.1080.0239},
url = {http://dx.doi.org/10.1287/msom.1080.0239},
researchr = {https://researchr.org/publication/VeeraraghavanD09},
cites = {0},
citedby = {0},
journal = {Manufacturing & Service Operations Management},
volume = {11},
number = {4},
pages = {543-562},
}