Visualizing a User's Cognitive and Emotional Journeys: A Fintech Case

Marianne Veilleux, Sylvain Sénécal, Bertrand Demolin, Frédérique Bouvier, Marie-Laure Di Fabio, Constantinos K. Coursaris, Pierre-Majorique Léger. Visualizing a User's Cognitive and Emotional Journeys: A Fintech Case. In Aaron Marcus, Elizabeth Rosenzweig, editors, Design, User Experience, and Usability. Interaction Design - 9th International Conference, DUXU 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings, Part I. Volume 12200 of Lecture Notes in Computer Science, pages 549-566, Springer, 2020. [doi]

@inproceedings{VeilleuxSDBFCL20,
  title = {Visualizing a User's Cognitive and Emotional Journeys: A Fintech Case},
  author = {Marianne Veilleux and Sylvain Sénécal and Bertrand Demolin and Frédérique Bouvier and Marie-Laure Di Fabio and Constantinos K. Coursaris and Pierre-Majorique Léger},
  year = {2020},
  doi = {10.1007/978-3-030-49713-2_38},
  url = {https://doi.org/10.1007/978-3-030-49713-2_38},
  researchr = {https://researchr.org/publication/VeilleuxSDBFCL20},
  cites = {0},
  citedby = {0},
  pages = {549-566},
  booktitle = {Design, User Experience, and Usability. Interaction Design - 9th International Conference, DUXU 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings, Part I},
  editor = {Aaron Marcus and Elizabeth Rosenzweig},
  volume = {12200},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-3-030-49713-2},
}