Identifying Usability Issues for Personalization During Formative Evaluations: A Comparison of Three Methods

Lex van Velsen, Thea van der Geest, Rob Klaassen. Identifying Usability Issues for Personalization During Formative Evaluations: A Comparison of Three Methods. International Journal of Human-Computer Interaction, 27(7):670-698, 2011. [doi]

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