Jeroen Van Velthoven, Benny Van Houdt, Chris Blondia. On the probability of abandonment in queues with limited sojourn and waiting times. Oper. Res. Lett., 34(3):333-338, 2006. [doi]
@article{VelthovenHB06:1, title = {On the probability of abandonment in queues with limited sojourn and waiting times}, author = {Jeroen Van Velthoven and Benny Van Houdt and Chris Blondia}, year = {2006}, doi = {10.1016/j.orl.2005.05.008}, url = {http://dx.doi.org/10.1016/j.orl.2005.05.008}, researchr = {https://researchr.org/publication/VelthovenHB06%3A1}, cites = {0}, citedby = {0}, journal = {Oper. Res. Lett.}, volume = {34}, number = {3}, pages = {333-338}, }