Gina Danielle Venolia, Carman Neustaedter. Understanding sequence and reply relationships within email conversations: a mixed-model visualization. In Gilbert Cockton, Panu Korhonen, editors, Proceedings of the 2003 Conference on Human Factors in Computing Systems, CHI 2003, Ft. Lauderdale, Florida, USA, April 5-10, 2003. pages 361-368, ACM, 2003. [doi]