Polona Vilar. Reference and Information Services in the 21st Century: An Introduction (2nd, revised edition). Journal of Documentation, 67(1):204-206, 2011. [doi]
@article{Vilar11, title = {Reference and Information Services in the 21st Century: An Introduction (2nd, revised edition)}, author = {Polona Vilar}, year = {2011}, doi = {10.1108/00220411111105542}, url = {http://dx.doi.org/10.1108/00220411111105542}, researchr = {https://researchr.org/publication/Vilar11}, cites = {0}, citedby = {0}, journal = {Journal of Documentation}, volume = {67}, number = {1}, pages = {204-206}, }