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Sigurbjörg Gróa Vilbergsdóttir, Ebba Thora Hvannberg, Effie Lai-Chong Law. Classification of usability problems (CUP) scheme: augmentation and exploitation. In Anders I. Mørch, Konrad Morgan, Tone Bratteteig, Gautam Ghosh, Dag Svanaes, editors, Proceedings of the 4th Nordic Conference on Human-Computer Interaction 2006, Oslo, Norway, October 14-18, 2006. pages 281-290, ACM, 2006. [doi]

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