David R. Vincent. Service Level Management. In Linda S. Wright, H. Pat Artis, J. William Mullen, Arthur J. Petrella, editors, Sixth International Computer Measurement Group Conference, Boston, MA, USA, December 2-5, 1980, Proceedings. pages 196-207, Computer Measurement Group, 1980.
@inproceedings{Vincent80,
title = {Service Level Management},
author = {David R. Vincent},
year = {1980},
researchr = {https://researchr.org/publication/Vincent80},
cites = {0},
citedby = {0},
pages = {196-207},
booktitle = {Sixth International Computer Measurement Group Conference, Boston, MA, USA, December 2-5, 1980, Proceedings},
editor = {Linda S. Wright and H. Pat Artis and J. William Mullen and Arthur J. Petrella},
publisher = {Computer Measurement Group},
}