A Framework for Humanization Evaluation in Chatbots

Paula Jeniffer dos Santos Viriato, Rafael Roque de Souza, Leandro Aparecido Villas, Júlio Cesar dos Reis. A Framework for Humanization Evaluation in Chatbots. In Masaaki Kurosu, Ayako Hashizume, editors, Human-Computer Interaction - Thematic Area, HCI 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23-28, 2023, Proceedings, Part III. Volume 14013 of Lecture Notes in Computer Science, pages 314-333, Springer, 2023. [doi]

@inproceedings{ViriatoSVR23a,
  title = {A Framework for Humanization Evaluation in Chatbots},
  author = {Paula Jeniffer dos Santos Viriato and Rafael Roque de Souza and Leandro Aparecido Villas and Júlio Cesar dos Reis},
  year = {2023},
  doi = {10.1007/978-3-031-35602-5_23},
  url = {https://doi.org/10.1007/978-3-031-35602-5_23},
  researchr = {https://researchr.org/publication/ViriatoSVR23a},
  cites = {0},
  citedby = {0},
  pages = {314-333},
  booktitle = {Human-Computer Interaction - Thematic Area, HCI 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23-28, 2023, Proceedings, Part III},
  editor = {Masaaki Kurosu and Ayako Hashizume},
  volume = {14013},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-3-031-35602-5},
}