Michael Vössing, Johannes Kunze von Bischhoffshausen. Field Service Technician Management 4.0. In Andreas Fink, Armin Fügenschuh, Martin Josef Geiger, editors, Operations Research Proceedings 2016, Selected Papers of the Annual International Conference of the German Operations Research Society (GOR), Helmut Schmidt University Hamburg, Germany, August 30 - September 2, 2016. Operations Research Proceedings, pages 63-68, Springer, 2016. [doi]
@inproceedings{VossingB16,
title = {Field Service Technician Management 4.0},
author = {Michael Vössing and Johannes Kunze von Bischhoffshausen},
year = {2016},
doi = {10.1007/978-3-319-55702-1_10},
url = {https://doi.org/10.1007/978-3-319-55702-1_10},
researchr = {https://researchr.org/publication/VossingB16},
cites = {0},
citedby = {0},
pages = {63-68},
booktitle = {Operations Research Proceedings 2016, Selected Papers of the Annual International Conference of the German Operations Research Society (GOR), Helmut Schmidt University Hamburg, Germany, August 30 - September 2, 2016},
editor = {Andreas Fink and Armin Fügenschuh and Martin Josef Geiger},
series = {Operations Research Proceedings},
publisher = {Springer},
isbn = {978-3-319-55702-1},
}