Personalized Presentation of Policies and Processes - researchr publication authors

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Earl J. Wagner, Henry Lieberman. Personalized Presentation of Policies and Processes. In Clare-Marie Karat, Jan O. Blom, John Karat, editors, Designing Personalized User Experiences in eCommerce. Volume 5 of Human-Computer Interaction Series, pages 275-292, Kluwer, 2004. [doi]

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