Customers' cherry picking and mobile accessibility on competing firms' profitability

Qin Wan, Shilei Yang, Yi Liao, Xinxin Hu. Customers' cherry picking and mobile accessibility on competing firms' profitability. JORS, 70(8):1234-1252, 2019. [doi]

Authors

Qin Wan

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Shilei Yang

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Yi Liao

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Xinxin Hu

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