Honghe Wang, Xingming Li. A novel approach to study the relationship between Customer Satisfaction and service performances. In 15th IEEE International Conference on Communication Technology, ICCT 2013, Guilin, China, November 17-19, 2013. pages 355-359, IEEE, 2013. [doi]
@inproceedings{WangL13-107,
title = {A novel approach to study the relationship between Customer Satisfaction and service performances},
author = {Honghe Wang and Xingming Li},
year = {2013},
doi = {10.1109/ICCT.2013.6820400},
url = {https://doi.org/10.1109/ICCT.2013.6820400},
researchr = {https://researchr.org/publication/WangL13-107},
cites = {0},
citedby = {0},
pages = {355-359},
booktitle = {15th IEEE International Conference on Communication Technology, ICCT 2013, Guilin, China, November 17-19, 2013},
publisher = {IEEE},
}