The Evaluation Study of Customer Satisfaction Based on Gray - AHP Method for B2C Electronic-Commerce Enterprise

Minghe Wang, Peide Liu, Guoli Ou. The Evaluation Study of Customer Satisfaction Based on Gray - AHP Method for B2C Electronic-Commerce Enterprise. In Sio Iong Ao, Oscar Castillo, Craig Douglas, David Dagan Feng, Jeong-A. Lee, editors, Proceedings of the International MultiConference of Engineers and Computer Scientists 2007, IMECS 2007, March 21-23, 2007, Hong Kong, China. Lecture Notes in Engineering and Computer Science, pages 2193-2197, Newswood Limited, 2007.

@inproceedings{WangLO07,
  title = {The Evaluation Study of Customer Satisfaction Based on Gray - AHP Method for B2C Electronic-Commerce Enterprise},
  author = {Minghe Wang and Peide Liu and Guoli Ou},
  year = {2007},
  tags = {rule-based},
  researchr = {https://researchr.org/publication/WangLO07},
  cites = {0},
  citedby = {0},
  pages = {2193-2197},
  booktitle = {Proceedings of the International MultiConference of Engineers and Computer Scientists 2007, IMECS 2007, March 21-23, 2007, Hong Kong, China},
  editor = {Sio Iong Ao and Oscar Castillo and Craig Douglas and David Dagan Feng and Jeong-A. Lee},
  series = {Lecture Notes in Engineering and Computer Science},
  publisher = {Newswood Limited},
  isbn = {978-988-98671-4-0},
}