Understanding the Emotional and Informational Influence on Customer Knowledge Contribution through Quantitative Content Analysis

Xiaolei Wang, Terence T. Ow, Yuqiang Feng, Luning Liu. Understanding the Emotional and Informational Influence on Customer Knowledge Contribution through Quantitative Content Analysis. In Tung Bui, editor, 52nd Hawaii International Conference on System Sciences, HICSS 2019, Grand Wailea, Maui, Hawaii, USA, January 8-11, 2019. pages 1-10, ScholarSpace / AIS Electronic Library (AISeL), 2019. [doi]

Authors

Xiaolei Wang

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Terence T. Ow

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Yuqiang Feng

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Luning Liu

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