Changlin Wang, Thompson S. H. Teo, Yogesh Dwivedi, Marijn Janssen 0001. Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory. IT & People, 34(4):1313-1337, 2021. [doi]
@article{WangTDJ21,
title = {Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory},
author = {Changlin Wang and Thompson S. H. Teo and Yogesh Dwivedi and Marijn Janssen 0001},
year = {2021},
doi = {10.1108/ITP-02-2020-0097},
url = {https://doi.org/10.1108/ITP-02-2020-0097},
researchr = {https://researchr.org/publication/WangTDJ21},
cites = {0},
citedby = {0},
journal = {IT & People},
volume = {34},
number = {4},
pages = {1313-1337},
}