Information confusion as a driver of consumer switching intention on social commerce platforms: a multi-method quantitative approach

Jianming Wang, Tan Vo Thanh, Yi-Hung Liu, Thac Dang-Van, Ninh Nguyen. Information confusion as a driver of consumer switching intention on social commerce platforms: a multi-method quantitative approach. IT & People, 37(1):171-200, 2024. [doi]

Authors

Jianming Wang

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Tan Vo Thanh

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Yi-Hung Liu

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Thac Dang-Van

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Ninh Nguyen

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