Yani Wang, Jun Wang, Tang Yao. What makes a helpful online review? A meta-analysis of review characteristics. Electronic Commerce Research, 19(2):257-284, 2019. [doi]
@article{WangWY19-3,
title = {What makes a helpful online review? A meta-analysis of review characteristics},
author = {Yani Wang and Jun Wang and Tang Yao},
year = {2019},
doi = {10.1007/s10660-018-9310-2},
url = {https://doi.org/10.1007/s10660-018-9310-2},
researchr = {https://researchr.org/publication/WangWY19-3},
cites = {0},
citedby = {0},
journal = {Electronic Commerce Research},
volume = {19},
number = {2},
pages = {257-284},
}