Group Chat Ecology in Enterprise Instant Messaging: How Employees Collaborate Through Multi-User Chat Channels on Slack

Dakuo Wang, Haoyu Wang 0002, Mo Yu, Zahra Ashktorab, Ming Tan. Group Chat Ecology in Enterprise Instant Messaging: How Employees Collaborate Through Multi-User Chat Channels on Slack. PACMHCI, 6(CSCW1):1-14, 2022. [doi]

@article{WangWYAT22a,
  title = {Group Chat Ecology in Enterprise Instant Messaging: How Employees Collaborate Through Multi-User Chat Channels on Slack},
  author = {Dakuo Wang and Haoyu Wang 0002 and Mo Yu and Zahra Ashktorab and Ming Tan},
  year = {2022},
  doi = {10.1145/3512941},
  url = {https://doi.org/10.1145/3512941},
  researchr = {https://researchr.org/publication/WangWYAT22a},
  cites = {0},
  citedby = {0},
  journal = {PACMHCI},
  volume = {6},
  number = {CSCW1},
  pages = {1-14},
}