Effects of Emoticons on the Acceptance of Negative Feedback in Computer-Mediated Communication

Weiquan Wang, Yi Zhao, Lingyun Qiu, Yan Zhu 0001. Effects of Emoticons on the Acceptance of Negative Feedback in Computer-Mediated Communication. J. AIS, 15(8):3, 2014. [doi]

@article{WangZQ014,
  title = {Effects of Emoticons on the Acceptance of Negative Feedback in Computer-Mediated Communication},
  author = {Weiquan Wang and Yi Zhao and Lingyun Qiu and Yan Zhu 0001},
  year = {2014},
  url = {http://aisel.aisnet.org/jais/vol15/iss8/3},
  researchr = {https://researchr.org/publication/WangZQ014},
  cites = {0},
  citedby = {0},
  journal = {J. AIS},
  volume = {15},
  number = {8},
  pages = {3},
}