Constructing the Knowledge Base for Cognitive IT Service Management

Qing Wang, Wubai Zhou, Chunqiu Zeng, Tao Li 0001, Larisa Shwartz, Genady Ya. Grabarnik. Constructing the Knowledge Base for Cognitive IT Service Management. In Xiaoqing (Frank) Liu, Umesh Bellur, editors, 2017 IEEE International Conference on Services Computing, SCC 2017, Honolulu, HI, USA, June 25-30, 2017. pages 410-417, IEEE Computer Society, 2017. [doi]

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