James A. Ward. Measurement Management - What You Measure Is What You Get. IS Management, 13(1):59-61, 1996. [doi]
@article{Ward96-4,
title = {Measurement Management - What You Measure Is What You Get},
author = {James A. Ward},
year = {1996},
doi = {10.1080/10580539608906973},
url = {http://dx.doi.org/10.1080/10580539608906973},
researchr = {https://researchr.org/publication/Ward96-4},
cites = {0},
citedby = {0},
journal = {IS Management},
volume = {13},
number = {1},
pages = {59-61},
}