Jochen De Weerdt, Annelies Schupp, An Vanderloock, Bart Baesens. Process Mining for the multi-faceted analysis of business processes - A case study in a financial services organization. Computers in Industry, 64(1):57-67, 2013. [doi]
@article{WeerdtSVB13,
title = {Process Mining for the multi-faceted analysis of business processes - A case study in a financial services organization},
author = {Jochen De Weerdt and Annelies Schupp and An Vanderloock and Bart Baesens},
year = {2013},
doi = {10.1016/j.compind.2012.09.010},
url = {http://dx.doi.org/10.1016/j.compind.2012.09.010},
researchr = {https://researchr.org/publication/WeerdtSVB13},
cites = {0},
citedby = {0},
journal = {Computers in Industry},
volume = {64},
number = {1},
pages = {57-67},
}