Catherine Weir, Iain McKay, Mervyn Jack. Functionality and usability in design for eStatements in eBanking services. Interacting with Computers, 19(2):241-256, 2007. [doi]
@article{WeirMJ07, title = {Functionality and usability in design for eStatements in eBanking services}, author = {Catherine Weir and Iain McKay and Mervyn Jack}, year = {2007}, doi = {10.1016/j.intcom.2006.08.010}, url = {http://dx.doi.org/10.1016/j.intcom.2006.08.010}, tags = {design}, researchr = {https://researchr.org/publication/WeirMJ07}, cites = {0}, citedby = {0}, journal = {Interacting with Computers}, volume = {19}, number = {2}, pages = {241-256}, }