John D. Wells, Traci J. Hess. Understanding Decision-Making in Data Warehousing and Related Decision Support Systems: An Explanatory Study of a Customer Relationship Management Application. IRMJ, 15(4):16-32, 2002. [doi]
@article{WellsH02-0,
title = {Understanding Decision-Making in Data Warehousing and Related Decision Support Systems: An Explanatory Study of a Customer Relationship Management Application},
author = {John D. Wells and Traci J. Hess},
year = {2002},
url = {http://www.igi-global.com/Bookstore/Article.aspx?TitleId=1228},
researchr = {https://researchr.org/publication/WellsH02-0},
cites = {0},
citedby = {0},
journal = {IRMJ},
volume = {15},
number = {4},
pages = {16-32},
}