Ward Whitt. The marshall and stoyan bounds for IMRL/G/1 queues are tight. Oper. Res. Lett., 1(6):209-213, 1982. [doi]
@article{Whitt82a, title = {The marshall and stoyan bounds for IMRL/G/1 queues are tight}, author = {Ward Whitt}, year = {1982}, doi = {10.1016/0167-6377(82)90023-2}, url = {https://doi.org/10.1016/0167-6377(82)90023-2}, researchr = {https://researchr.org/publication/Whitt82a}, cites = {0}, citedby = {0}, journal = {Oper. Res. Lett.}, volume = {1}, number = {6}, pages = {209-213}, }